Withdraw Funds Back to Your Wallet
When you are ready to move your balance back to your wallet, go to the withdrawal section of your account. We support payouts to bKash, Nagad and Rocket — the same wallets used for deposits. Enter the amount you want to withdraw and confirm that the wallet number on file is correct. If your account has not yet completed identity verification, you
will be prompted to do that before the payout processes. We keep this step consistent so that your funds always go to an account only you control. Payout requests are reviewed in the order they arrive.
- Open withdrawal from your account — Go to the cashier, select withdraw, and you will see the payout methods available for your account — bKash, Nagad and Rocket are listed.
- Enter your payout amount — Type the amount you want returned to your wallet. The screen will show the wallet number currently linked to your account for your review.
- Complete verification if prompted — Unverified accounts are asked to submit identity documents before the payout is released. This protects your funds from going to the wrong wallet.
- Payout sent to your wallet — Once approved, the transfer goes directly to your registered bKash, Nagad or Rocket account. You will receive a notification from your wallet app.